Job Description and Person Specification

Job Title: Demand Planner

Department: Operations

Reports to: Procurement Manager

Purpose of the Job:

To effectively maintain an ordering pattern that provides sufficient stock levels for a variable demand product portfolio and at the same time meet targets for product availability and stock holding value. In addition to support the needs of the business in the re-sourcing and sourcing of products that give continued added value, whilst providing quick and appropriate answers to all queries from all areas.

Main Duties/Responsibilities and Knowledge/Skills Requirements

Key Duties:

• Continually monitor stock levels, place & expedite appropriate PO's (DIRECTS, STOCK & SPECIALS)
• Ensure DIRECT deliveries happen on time and invoicing is up to date. Flag delivery issues with Customer Care Team.
• Take immediate corrective action when backorders occur or potential supply issues are identified.
• Provide key suppliers with forecast demand data.
• Daily response of sorting hat queries.
• Maintain lead time & delivery date information in appropriate systems.
• Identify opportunities to spot buy or re source to improve cost of supply.
• Monitor sku's to maintain in line with stock keeping policies and are allocated the correct segmentation
• PPQ's (Pre-Purchase questionnaire)

KPI's & Measures

• Stock line product availability A&B 100%, C&D 97%, E&F 95%
• Corrective action taken on backorders in 24 hours
• All stock & direct delivery info kept up to date
• Sorting hat responses within 24 hours

Health Safety and Environmental Awareness

Every employee is responsible for:

• Understanding and Working in accordance with company policies and procedures.
• Reporting defective equipment and dangerous situations
• Using safety equipment provided
• Avoiding horseplay which could result in injury
• Complying with management requests and instructions
• Not using defective equipment
• Not misusing equipment
• Not damaging equipment
• Exercising reasonable care towards themselves and others
• Ensuring they have been given the relevant training to undertake their role
• The quality of work which they undertake
• Care for the environment and prevention of pollution
• The health and safety of themselves, fellow employees, contractors, visitors etc