At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. There`s over 250 of us at our affectionally named `Bedquarters` in High Wycombe, Buckinghamshire, where every dreamer makes a difference.

We`re super passionate about our people-first culture, which means we like to keep things simple and celebrate every success, big or small! From a payday treats trolley to charity fundraisers and all-staff lunches, we know we do it best when we do it together.

And together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and have our very own Bed Factory right here in the UK. You`ll even get a guided tour when you join and that`s part of our mission to get you fully bed-ucated during your induction.

With 208 stores nationwide, 6 central warehouses and 12 delivery centres, we sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.

So if you`re bonkers about bed, silly for siestas and keen on your kip, we think Dreams could be the perfect place for you.

Dreams. Love your job.

We`re looking for a new Ecommerce Manager to join our Feather & Black Team based in Loudwater, Buckinghamshire. In this role, you will be responsible for developing and executing the overall ecommerce strategy to drive online sales and enhance the customer experience. This role involves managing the ecommerce website, optimising the user journey, and ensuring seamless operations from product listings to order fulfilment.

In addition to overseeing the day-to-day operations of the online store, the Ecommerce Manager will analyse website performance and customer behaviour to identify opportunities for growth and improvement. This role requires a strong understanding of digital marketing, web analytics, and ecommerce platforms. The successful candidate will be a strategic thinker with excellent project management skills and the ability to lead a team.

Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day

- Develop and implement the ecommerce strategy to drive online sales and profitability, aligning with overall business goals.
- Manage and optimise the ecommerce website, ensuring a seamless user experience, including site navigation, product pages, and checkout processes.
- Work with marketing teams to support with the creation and execution of digital marketing campaigns, including PPC, SEO, email marketing, and social media, to drive traffic and sales.
- Analyse website performance and customer behaviour using analytics tools (e.g., Google Analytics) to identify opportunities for improvement and growth.
- Monitor and report on key performance indicators (KPIs) such as conversion rates, average order value, and customer acquisition costs to track progress and make data-driven decisions.
- Stay up to date with industry trends, emerging technologies, and best practices to ensure the ecommerce platform remains competitive.
- Manage relationships with third-party vendors and partners, including technology vendors, to ensure smooth operations.
- Lead and mentor a team, providing guidance, support, and professional development opportunities to achieve team goals.
- Oversee ecommerce projects from conception to completion, ensuring they are delivered on time, within scope, and within budget.
- Continuously improve the user experience by conducting A/B testing, analysing user feedback, and implementing changes to enhance site usability and customer satisfaction.